Frequently Asked Questions

What exactly do you sell?

Retrobit sells 100% digital assets — 3D virtual game rooms, pixel art environments, arcade UI packs, and stream overlays. Everything is an instant digital download. We do not sell physical products.

How do I receive my purchase?

Immediately after checkout, you'll receive a download link via email. No waiting, no shipping — just instant access to your files.

What file formats do you provide?

Our assets come in industry-standard formats including FBX, OBJ, PNG, and ZIP packages depending on the product. Each product listing specifies the included file types.

Are the assets compatible with my software?

Our 3D assets are optimised for Unity, Unreal Engine, Blender, VRChat, and OBS. Pixel art and UI packs are provided as high-resolution PNGs compatible with any design or streaming software.

Can I use these assets commercially?

Yes! All Retrobit assets include a commercial licence, meaning you can use them in streams, YouTube videos, games, and other commercial projects. Please refer to individual product listings for full licence details.

Can I request a custom asset?

Absolutely. We love custom work! Visit our Custom Requests page to find out how to commission a bespoke build.

I have a question not listed here.

No problem — reach out to us at customers@retrobit.com and we'll get back to you within 48 hours.